Slow down to speed up and take your business from Toyota Prius to Formula 1 race car (with the team to match).
When you turn your business into a well-oiled machine with a team that knows how to run it, it frees you up to focus on work you LOVE and are the best at. Hello zone of genius. Now the real fun starts.
To build a business that can run without you, you need a team that can make decisions for themselves. That means turning your business into a system that attracts, trains & leads great employees so you can truly get out of the day-to-day.
Operations is the difference between working a few hours a day with healthy margins vs being run off your feet and barely anything left at the end of the month to show for it. Great ops guarantees more white space on your calendar & profit in your bank.
STRATEGY, EXECUTE, LEADERSHIP
This is long term support to strategically & profitably grow your business, while supporting you with building systems, delegating, hiring plans, training your team, setting goals and executing on your vision. You’ll be working directly with Olivia:
The first thing I do with all my fractional COO clients is a full business audit - I’ll have you fill out an extensive questionnaire to audit your time, your team, your offers, marketing, sales, operations, fulfillment & finance.
From here I will identify red & yellow flags that we need to work on and immediate fixes we can make to improve your business and make it more profitable (I’ve had clients recover $11,000 in profit immediately from the audit alone).
I’ll facilitate setting goals for your company and we will reverse engineer these into trackable KPIs & a game-plan for your business which I will coach you through implementing. We will also do monthly & quarterly reviews to make sure we are progressing in the right direction.
My team & I will build out systems, automations, & SOPs we feel you need from the initial audit and to support your scaling.
For the business owner that wants to get the most out of their systems, buy back time, and run with it. Get custom systems for each part of your business from client onboarding, ongoing client delivery & project management, sales processes, marketing creation + distribution, CEO data dashboards and more.
We’ll help you get clarity on the best softwares for YOUR specific business. While your business is similar to others, it is also wildly unique in the way you serve clients, your message and your goals. Because of this, a “one-size-fits-all” solution for softwares does not work.
Instead, we will evaluate your current processes & softwares, advise on the best ones for your business based on the functionalities you need (and anticipating your growth), and build the map-out of your workflows
Next, we’ll get to building out your systems, automations, SOPs on how to use the system & training for your team. We’ll be on hand for 30 days after completion for maintenance and troubleshooting to support full integration of the system into your business. Continued monthly maintenance support is available for a small monthly retainer.
We work daily with ClickUp, Zapier, Monday, slack, Typeform and 30+ other softwares to create the best solutions for our clients. Timelines range from 72hrs to 6 weeks depending on the scope of build.
Integration & Support
Identify Softwares + Workflow Creation
For the business owner that wants a membership space they can plug into on a daily basis to give them the confidence in their next move, the operations + systems needed to take their business to the next level & strategy to turn their paper into stacks.