Case Study
10X ROAS Fractional COO
Fractional COO
The Problem
10X ROAS is a marketing agency that creates video ad creatives for e-commerce brands. They came to us with a team that was lacking KPIs, and an editing team that was not producing as much as the CEO expected
What We Did
Helped the CEO optimize the org chart, map out KPIs for each role, and a compensation & bonus structure that incentivized editors to increase their output
Created a hiring process for editors, so this role that limits the scalability of the company, could be hired more reliably and to a higher standard
Created a company-wide hiring, onboarding & training process
Implemented a core operating process for the company, including annual planning, monthly & quarterly reviews, & project planning
Optimized company systems, including creating a CEO dashboard to get a clear understanding of the health of the company in 1 dashboard
Created an improved system for the CEO to reflect on his day & week, and plan the week ahead so he could shift to reactive instead of proactive
Optimized SOPs for the company so they could be more effective for the team
The Result
23% increased productivity from the editing team
The CEO had clarity on how to effectively run his company and felt empowered to go and generate more revenue due to the improved systems